Purchasing

We accept payment by Paypal and all major credit cards via Paypal.

Paypal, is a safe and secure method of online payment for both you as the customer and ourselves as the supplier. You can find out more about Paypal by clicking here Paypal or on the Paypal logo found on many pages on this site.

Dispatch

Dispatch time is usually within 48 hours for most items.  All items on this site include FREE UK mainland delivery.

Whilst we are only too pleased to ship our items internationally to most destinations, if you live outside of the UK mainland and wish to purchase any of our items please contact us prior to placing your order so that we can quote you an exact shipping fee to your chosen destination. (See International Shipping below).

International Shipping

Whilst we are pleased to ship internationally to most destinations, if you live outside of the UK Mainland area and wish to make a purchase please contact us first prior to paying for an item so that we can confirm a fixed postal charge to your chosen destination. Email your chosen destination to us here: martin@martspics.co.uk and we will confirm a fixed postal cost for you.

Returns

Returns on on any of our items will only be accepted if the item(s) received is/are faulty or not as described.

If found to be faulty upon receipt, please photograph the fault  / damage and email us the picture prior to returning.  All items leave us in 100% perfect condition. See Pictures.  If you suspect that the courier /carrier has damaged the item please do not sign for it.  All return postage fees must be paid for by you the buyer.  Only returns sent by the same or similar delivery service as that used by us will be acceptable.

Most of our items are dispatched using Royal Mail. However, for some of our larger items other courier services are used.  Faulty goods will either be replaced with an exact item or your money refunded in full excluding original delivery costs.

Please note that although our items are listed inclusive of delivery costs (FREE delivery), there is of course a cost to us for delivery services. This is absorbed by us, but would of course not be included within any refund on returned items.

 
     

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